HAIR BY KATHELY
03 — BESPOKE SERVICE

The Scalp
Protocol

Targeted scalp care to restore balance, encourage growth, and elevate every other service you receive. The foundation of every beautiful head of hair.

Scalp treatment and cleanse at the wash basin

Beautiful hair begins with a healthy scalp. This service is for the client who treats her scalp the way she treats her skin — as something that deservesunderstanding before product, and care before it requires correction.

WHAT'S INCLUDED

Every session, considered.

Scalp assessment

An honest read of your scalp, including the conditions and behaviours that are showing up.

Targeted cleanse

A protocol-specific cleanse to remove congestion without stripping or over-balancing.

Active treatment

The treatment phase tailored to your scalp — soothing, balancing, or growth-supporting.

Massage & stimulation

Manual stimulation to support circulation, lymphatic flow, and follicle activity.

Finishing & style

You leave with a polished blowout, never a scalp-treatment-look.

Aftercare plan

A clear at-home routine and cadence for ongoing maintenance based on your scalp.

THE PROCESS

From assessment to recovery.

01

Assessment

A close, honest look at your scalp — texture, sensitivity, congestion, and the patterns showing in the hair itself.

02

Protocol

Together we decide on the right protocol — purifying, balancing, or growth-supporting — and the cadence to follow.

03

Treatment

A calm, focused session. Cleanse, active treatment, manual stimulation, and recovery.

04

Finish

A finishing wash and a polished blowout. You leave looking salon-fresh, not treatment-fresh.

05

Maintenance

A clear plan for the next 4 to 12 weeks at home, and a return cadence based on how your scalp responds.

PROTOCOLS

Three approaches, one foundation.

We decide on the right protocol together at consultation, based on what your scalp is actually doing — not on assumption.

PURIFYING

Purifying Protocol

For dry, sensitive, or congested scalps — a gentle detoxification that calms reactivity and resets balance.

Session
45 – 60 minutes
Cadence
2 – 3 weeks during a course
Best for
Dryness, flaking, sensitivity
BALANCING

Balancing Protocol

For oily, reactive, or build-up-prone scalps — regulating excess without stripping or over-drying.

Session
45 – 60 minutes
Cadence
2 – 3 weeks during a course
Best for
Oil imbalance, reactivity, build-up
GROWTH SUPPORT

Growth Support Protocol

For thinning, shedding, or slowed growth — circulation and follicle support paired with scalp recovery.

Session
60 – 75 minutes
Cadence
3 – 4 weeks during a course
Best for
Thinning, shedding, recovery

Final pricing is confirmed at your consultation, along with whether a single treatment or a focused course is the better starting point.

FREQUENTLY ASKED

The questions worth asking.

Why should I prioritize scalp care?

Scalp health is the foundation of everything that grows from it. Sensitivity, build-up, dryness, oiliness, and reactive conditions all show up in the hair before they show up to the eye — as dullness, breakage, slower growth, or texture changes. Treating the scalp directly is what makes everything else hold.

Is a scalp treatment really necessary?

Necessary for every client? No. Transformative for clients with sensitivity, build-up, oil imbalance, reactivity, or slowed growth? Yes. The consultation is honest — if your scalp does not need a treatment, you will not be sold one.

Will scalp treatment help with hair thinning?

When thinning is linked to scalp health — congestion, inflammation, or weakened circulation — yes, often significantly. When the cause is hormonal, nutritional, or medical, scalp work is supportive but not a cure. Part of the consultation is identifying whether scalp treatment is the right tool for what you are experiencing.

How often should I come in for scalp treatment?

For active issues — flaking, sensitivity, oil imbalance — a focused series of 3 to 5 treatments spaced 2 to 3 weeks apart usually resets the scalp. After that, a maintenance treatment every 8 to 12 weeks holds the improvement.

Can I combine scalp treatment with my colour or extensions?

Yes, and many clients do. A scalp protocol the appointment before colour ensures the best canvas. For extension clients, healthy scalp maintenance protects the area around the bonds and supports long-term wear.

Do you treat conditions like psoriasis and dermatitis?

Yes — within scope. Targeted, gentle protocols can soothe and improve mild to moderate scalp conditions significantly. Severe cases are best treated alongside a dermatologist; the in-salon work supports rather than replaces medical care.

What is the investment?

Scalp services are quoted at consultation based on the protocol your scalp needs.

How do I book?

New clients begin by reaching out on Instagram (@hairbykathely) to schedule a consultation. You will hear back personally, usually within a day.

Kathely
FROM KATHELY

"Healthy hair is not a product result — it is a scalp result. The work is slower than colour, less visible than extensions, and more important than both."

— Kathely